Knowledgebase


Download Manager: "Download Manager is No Longer Valid" or "Unable to Retrieve Alias File"

If you try running the Download Manager and see the error message "This download manager is no longer valid because it has expired" or "Unable to retrieve alias file," try the steps below:

This error message may occur if your download link has expired. To resolve this, please click here and select the Reinstall Tab to get a new download link from  your User Account.

If you need further assistance, please contact info@spectrasonics.net.